Privacy Policy

The personal data controller (the “Controller”) is the operator of this website. As the controller, it may process your personal data under the conditions set out below.

We process only the strictly necessary personal data that you provide to us in connection with using our services.

This is data you give us (actively) in the contact form, when sending an inquiry or order on our website, or for the purpose of concluding a contract:

• identification data – first name, surname
• contact data – e-mail, phone number

and also technical data that we obtain from your use of our website (passively):

• IP address
• cookies (in the case of online services)
• any other online identifiers

The main reason we process your personal data is so that we can provide the services you have expressed interest in, and so that we can continuously improve our services and increase their security.

We process your data for the following purposes:

• answering your query sent via the contact form, live chat, message or phone (legitimate interest or steps towards concluding a contract),
• handling your inquiry, providing a service or product and its delivery (performance of a contract, compliance with a legal obligation),
• protecting the rights and legally protected interests of the controller (evidence, claims - legitimate interest),
• ensuring the security of the website operation (IP addresses).

We process your personal data only on the basis of the legal grounds that authorise us to do so:

• Performance of a contract – fulfilling an order for services or goods, or an inquiry about our services
• Compliance with a legal obligation – meeting tax obligations, archiving invoices and accounting
• Legitimate interest – sending commercial communications to existing customers, reminding website visitors through advertising, ensuring the security of the website operation, protecting the rights and legally protected interests of the controller.

Your personal data is sensitive information and you have the right to know how we handle it; specifically, you have the right of access to, rectification and erasure of your personal data. In particular, these are the following rights:

• right of access – write to us and we will send you what data we hold about you,
• right to rectification – tell us which data we have wrong and we will arrange for it to be corrected,
• right to erasure – if you do not wish your personal data to be processed further, contact us and we will take care of it,
• right to object – if we process your data on the basis of legitimate interest, you may object to such processing (be excluded from processing),
• right to withdraw consent – if you wish to withdraw your consent to the processing of personal data, please let us know.

If you feel that we are handling your personal data unlawfully, you have the right to lodge a complaint — our supervisory authority is the Office for Personal Data Protection. You can contact it with your problem at any time (although we trust this will not be necessary and that we will resolve any complaints together to your satisfaction).

For more information or to access your personal data, please contact us.